What to Do (and Not Do) After a Commercial Vehicle Crash 

Knowing the proper steps to take after a commercial vehicle accident can make a significant difference for your business and your drivers. Plemons Insurance Agency is here to help  business owners manage the aftermath of a crash.

Immediate Steps to Take After a Crash

Follow this guide to handle a crash effectively:

• Ensure safety first—Check for injuries and call emergency services if needed. Move the vehicles to a safe location if possible, but only if it’s safe to do so.
• Notify authorities—Accidents involving injuries, fatalities or significant property damage must be reported to authorities. Contact local law enforcement to file an official report.
• Document the scene—Take photos of the vehicles, license plates and the surrounding area. Collect witness statements, plus the contact and insurance details of all parties involved.
• Notify your company—Inform your supervisor or fleet manager about the incident as soon as possible. Prompt communication helps streamline the claims process.
• Contact your insurance provider—Reach out to our team at Plemons Insurance Agency to report the accident. We can answer questions about your commercial auto insurance and guide you throughout the claims process.

Common Mistakes to Avoid

Here are some common pitfalls to watch out for:

• Don’t admit fault at the scene, even if you feel responsible. Let the authorities and insurance adjusters determine liability.
• Don’t discuss the accident details with anyone except for law enforcement, your employer or your insurance representative.
• Don’t delay reporting the accident. Waiting can complicate the claims process and may affect your coverage.
• Never leave the scene before authorities arrive, unless directed to do so for safety reasons.

We’re Here to Help

Plemons Insurance Agency can help your  business throughout the auto insurance claims process. We assist with:

• Explaining your business auto coverage and accident procedures
• Coordinating with adjusters and answering coverage questions
• Providing resources to help prevent future incidents

Contact us today to get started.

This blog is intended for informational and educational use only. It is not exhaustive and should not be construed as legal advice. Please contact your insurance professional for further information.